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Newest version of ChatGPT could accelerate chatbot care

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The latest iteration of OpenAI's ChatGPT, with its sharper real-time voice interactions, may mark a turning point in how people rely on chatbots for health care.


Why it matters:

Doctors say the new model's humanlike qualities could make patients more comfortable querying the generative AI chatbot for health care advice.

  • On one hand, doctors say that could make patients more engaged in managing their health. But they also worry that patients will be readier to push aside their advice as these chatbots — which are still prone to offering misinformation — get better at approximating real-life conversations.


Catch up quick:

OpenAI last week said it will soon roll out GPT-4o, an updated version of its flagship model that can read facial expressions and understand voice or text commands, even when interrupted.

  • This makes for a faster, more confident version of the chatbot. But that speed also exacerbates a key weakness: It is often also confidently wrong.

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