Press Ganey adds patient surveys to Epic EHR

From Becker's:

Press Ganey has expanded its PX Connect Suite for healthcare organizations to capture, act on and respond to patient surveys within Epic EHR.

Hospitals and clinics will be able to collect patient surveys through Epic's MyChart, with the goal of accelerating the time between feedback and action. Press Ganey will identify issues delivered through the patient feedback surveys and use natural language processing and automation to notify the right teams in Epic.