Trust and equity in emergency departments

From Penn Today (Link: https://penntoday.upenn.edu/news/penn-medicine-trust-and-equity-emergency-departments):

A hospital and an emergency department that works to make itself a better community partner, one that looks more like the people it serves and shows that it has their interests at heart, can be an invaluable asset for both the public and socioeconomic health of its neighbors.

“Trust in any relationship is built through a series of small actions that demonstrate that words are real,” says Eugenia C. South, the Ralph Muller Presidential Associate Professor and associate vice president of Health Justice for the University of Pennsylvania Health System. “Justice is an action.”